Shipping policy
Shipping Policy
We are committed to delivering your orders in a timely and reliable manner. Please read our shipping policy carefully to understand how your orders are processed and shipped.
Shipping Locations
We provide shipping services within India as well as to selected international destinations. All orders are shipped through our trusted shipping partners.
Delivery Time
Delivery time depends on the shipping address and location of the customer.
The estimated delivery date will be the one provided by our shipping partner at the time of order processing or dispatch. Please note that delivery timelines may vary due to factors beyond our control, such as weather conditions, logistics issues, customs clearance (for international orders), or unforeseen delays.
Order Processing
Orders are usually processed within a reasonable timeframe after successful payment confirmation. Once the order is shipped, tracking details will be shared with the customer, wherever applicable.
Shipping Charges
Shipping charges, if any, will be clearly mentioned at the time of checkout. These charges may vary depending on the delivery location, order weight, and shipping method selected.
International Shipping
For orders shipped outside India, customers are responsible for any customs duties, taxes, or import charges imposed by their respective country. These charges are not included in the product price or shipping fee.
Delays
While we strive to deliver all orders on time, delays may occur due to reasons beyond our control. We shall not be held responsible for delays caused by courier companies, customs authorities, or other external factors.
Contact Information
For any shipping-related queries or assistance, customers can contact us through the contact details provided on our website. Our team will be happy to assist you.
Shipping Coverage
We offer shipping services across India and to selected international locations through reliable and recognized shipping partners. Availability of international shipping may vary depending on the destination country and applicable regulations.
Estimated Delivery Time
Delivery timelines depend on the customer’s location, serviceability of the area, and the shipping partner’s schedule.
The estimated delivery date displayed at checkout or shared after dispatch is provided by the shipping company and should be treated as an estimate, not a guaranteed delivery date.
Order Processing Time
All orders are processed after successful payment confirmation.
Orders are generally dispatched within a standard processing period, excluding weekends, public holidays, or unforeseen operational delays.
Shipping Charges
Shipping charges are calculated based on:
Delivery location
Order weight and dimensions
Shipping method selected
Applicable shipping charges will be clearly shown at checkout before payment.
Tracking Information
Once your order is dispatched, tracking details will be shared via email, SMS, or WhatsApp (where applicable). Customers are advised to track their shipments using the provided tracking number.
International Shipping Terms
For international orders:
Delivery time may be longer due to customs clearance procedures
Customers are solely responsible for any custom duties, import taxes, VAT, or local charges imposed by the destination country
We do not have control over customs delays or additional charges
Delivery Delays
While we make every effort to ensure timely delivery, delays may occur due to:
Courier partner delays
Weather conditions
Natural disasters
Customs clearance
Incorrect or incomplete address provided by the customer
We shall not be liable for delays caused by such external factors.
Incorrect Address & Failed Delivery
If a delivery fails due to an incorrect or incomplete address, unavailability of the recipient, or refusal to accept the package, re-shipping charges may apply. Any additional costs incurred will be borne by the customer.
Damaged or Lost Shipments
If a shipment is damaged or lost in transit, customers must notify us within a reasonable time after delivery or expected delivery date. We will coordinate with the shipping partner and assist as per their resolution process.
Changes & Updates
We reserve the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon being posted on the website.
Contact Us
For any shipping-related questions or concerns, please contact us through the contact details provided on our website. Our support team will assist you at the earliest.